I
InfraCents
All work
Monitoring

Observability stack with SLO-driven alerting

Unified metrics, logs, and traces with alerting tied to user experience — so the team catches issues before customers do.

Consumer app at scale
Observability stack with SLO-driven alerting
99.9%
Uptime achieved
MTTR↓
Faster recovery
24/7
Coverage

The challenge

Outages were discovered through customer complaints. Dashboards were fragmented and alerts were so noisy the team had learned to ignore them.

Our approach

  • Unified metrics, logs, and traces into a single observability stack.
  • Defined SLOs and tuned alerts to user-facing reliability — signal over noise.
  • Wrote runbooks and set up clear on-call and escalation.
  • Ran blameless postmortems to drive down recurring incidents.

Stack used

Prometheus logoPrometheusGrafana logoGrafanaDatadog logoDatadogKubernetes logoKubernetes

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